This policy explains how DOKVELO TECHNOLOGIES (“Dokvelo”, “we”, “us”) handles information when providing its document collection service.
Information we process
We may process account details, firm and client contact details, document requests, messages, uploaded files, and technical information required to operate and secure the service.
How we use information
We use information to provide document collection and reminder features, route submissions to the relevant firm, improve reliability, prevent misuse, provide support, and comply with law.
WhatsApp and connected services
When a firm connects WhatsApp or Google Drive, information is also processed according to the terms and privacy policies of those providers. Dokvelo requests only the access needed to deliver the connected feature.
Sharing and retention
We do not sell personal information. We may use service providers for hosting, storage, messaging, and security. Information is retained only as long as required to provide the service, meet legal obligations, or resolve disputes.
Security and your choices
We apply reasonable administrative and technical safeguards. You may request access, correction, or deletion by emailing support@dokvelo.com.
Contact
DOKVELO TECHNOLOGIES, India
support@dokvelo.com